uberX Hourly Guarantee Promotion - July 2016

This week, we’ve increased your hourly guarantee to $25 on Sunday 10pm - 12am and adjusted the weekday 8pm - 12am hourly guarantee to $22.

Peak hours (Highlighted in yellow): 

  • Maintain 1.65 TPH with a min. of 2 hours on the road
  • Accept at least 80% of total trip requests within the week
  • Complete at least 45% of total trip requests within the week. 

Off-peak hours (Highlighted in white): 

  • Maintain 1.5 TPH with no min. requirements hours on the road
  • Accept at least 80% of total trip requests within the week 
  • Complete at least 45% of total trip requests within the week

Introducing POOL Peak Incentives

This month, get ready to take home 2X of earned fares when you accept POOL trips from Mon - Fri between 7am - 10am and 5pm - 8pm! Not just that, POOL Peak incentives applies on top of your hourly guarantees!

Example: If you earn $15 on a POOL trip, you'll earn $30 instead. To qualify, Acceptance Rate must be maintained at 80%. Incentive top up is capped at $15 per trip.

Last week, Jo took home $5,000 just by completing POOL trips! You could be the next winner! With POOL Master, increase your chances to win when you accept as many uberPOOL requests as possible.

MOST POOL TRIPS PRIZES**:

** In the event of a tie the driver with the higher POOL Acceptance Rate will win. **Min 80% acceptance rate and 70% completion rate overall. 

LONGEST POOL TRIPS PRIZES**:

** In the event of a tie the driver with the higher POOL Acceptance Rate will win. **Min 80% acceptance rate and 70% completion rate overall. 


To illustrate how you qualify:

TRIPS PER HOUR: During peak hours, you need to maintain at least 1.65 TPH and maintain at least 2 hours on the road per hour block throughout the week.

Example:  You need to drive at least 2 out of the 3 hours.      

Do I need to drive for 2 hours continuously?

No, as long as you stay online for at least 2 hours anytime between that time frame.  

ACCEPTANCE RATE: If you accept 80 out of 100 trip requests within the week, your Acceptance Rate is 80%. 

COMPLETION RATE: If you receive 100 trip requests within the week, accept 90 requests, cancel 10 requests, and riders cancel 10 requests, your Completion Rate is 70%. 


Frequently Asked Questions:

When will the payment be in?
 It will be paid out on a weekly basis.

What is an "Incentive"?
Incentives are payments offered to Uber partners to encourage them to drive on the Uber system when i) riders need them most and ii) when they will make the most money.  Basically - drive more, earn more. 

What is "TPH"?
"TPH" stands for "trips per hour."  TPH refers to how many trips a driver partner completes in 1 hour.

How is TPH calculated? Is the TPH based on a weekly, daily or per period?
TPH is calculated per period.  Each weekday morning, weekday evening, and each weekend day is counted as a separate period (12 periods total).  TPH is calculated as an average over multiple hours for the purposes of guarantees.

If I start a trip during the peak hour and complete it after the peak hours have ended, does the trip still count towards my TPH?
Yes. Your trips are counted based on the request time.

How long does each incentive last?
The type of incentive program may change week-to-week, depending on the needs of riders and feedback from Uber driving partners.  Check your email and this page for details around the duration of the current program.