Incentives

Be our POOL Master


Accelerate your earnings on uberPOOL with our new POOL Master contest. We're giving away $16,000 to driver-partners with the most POOL trips as well as those with the longest POOL chains completed this week. It could be you!

MOST POOL TRIPS PRIZES**:

** In the event of a tie the driver with the higher POOL Acceptance Rate will win.

LONGEST POOL TRIPS PRIZES**:

** In the event of a tie the driver with the higher POOL Acceptance Rate will win.

uberX Hourly Guarantee Promotion

Remember, you are always backed by our hourly guarantees, an achievable acceptance rate and a lowered completion rate. You can achieve your incentives easily with uberPOOL as each POOL trip counts as a separate trip!


To qualify: 

Peak hours (Highlighted in blue):

  • Maintain 1.65 TPH with a min. of 2 hours on the road
  • Accept at least 80% of total trip requests within the week
  • Complete at least 45% of total trip requests within the week. 

Off-peak hours (Highlighted in white): 

  • Maintain 1.5 TPH with no min. requirements hours on the road
  • Accept at least 80% of total trip requests within the week 
  • Complete at least 45% of total trip requests within the week

Choose Your Incentives This Week (25 - 31 July)

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By optimally matching riders who are heading in the same direction, uberPOOL can help you hit your incentives.

This week, we are introducing the POOL days incentive which works on top of the Hourly Guarantee promotion. This means you can take home 1.5X of your earned fares!

At Uber, we're constantly reviewing our incentives to ensure you make most out of your driving hours.

  • Trips Champion: Take home 88% of fares earned when you hit 100 trips and above. If you complete 5 trips more than last week, you get to keep 90% of fares earned.  
  • Pool Days: Every POOL trip fare you get between 8am - 10pm (Fri - Sun) is increased by 50%*. If the fare is $10, we'll increase that to $15.
  • Super Commute: Every fare you get between 8am - 9am (Mon - Fri) and 6pm - 7pm (Mon - Thu) is increased by 60%^. If the fare is $10, we'll increase that to $16.

What you should know: 

  • Don’t forget to submit your options - Driver-partners who do not submit their entries by next Tuesday, 26 July will not be eligible to enjoy these incentives.
  • *For Super Saturday, top-up amount is capped up to $15 and before Uber service fee. 
  • ^For Super Commute, top-up amount is capped up to $17 and before Uber service fee. 
  • Please only submit your entry once in the form below. Should you submit more than once, we'll look at the latest entry.

To illustrate how you qualify: 

TRIPS PER HOUR: During peak hours, you need to maintain at least 1.65 TPH and maintain at least 2 hours on the road per hour block throughout the week.

Example:  You need to drive at least 2 out of the 3 hours.      

Do I need to drive for 2 hours continuously?

No, as long as you stay online for at least 2 hours anytime between that time frame.  

ACCEPTANCE RATE: If you accept 80 out of 100 trip requests within the week, your Acceptance Rate is 80%. 

COMPLETION RATE: If you receive 100 trip requests within the week, accept 90 requests, cancel 10 requests, and riders cancel 10 requests, your Completion Rate is 70%. 


Frequently Asked Questions:

When will the payment be in?
 
It will be paid out on a weekly basis.

What is an "Incentive"?
Incentives are payments offered to Uber partners to encourage them to drive on the Uber system when i) riders need them most and ii) when they will make the most money.  Basically - drive more, earn more. 

What is "TPH"?
"TPH" stands for "trips per hour."  TPH refers to how many trips a driver partner completes in 1 hour.

How is TPH calculated? Is the TPH based on a weekly, daily or per period?
TPH is calculated per period.  Each weekday morning, weekday evening, and each weekend day is counted as a separate period (12 periods total).  TPH is calculated as an average over multiple hours for the purposes of guarantees.

If I start a trip during the peak hour and complete it after the peak hours have ended, does the trip still count towards my TPH?
Yes. Your trips are counted based on the request time.

How long does each incentive last?
The type of incentive program may change week-to-week, depending on the needs of riders and feedback from Uber driving partners.  Check your email and this page for details around the duration of the current program.