Shellcard

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Exclusive Pilot Program

Congratulations! Based on performance, you are part of a select group of Top Uber drivers that have been chosen to take part in an exclusive program for the Uber Fuel Card!

Updated at April 8 2016


What is so Special about this Card?

A) Island-wide Best Discount*

The Uber Fuel Card offers an instant discount at all Shell Service Stations, WITHOUT the need for any special membership cards or bank cards. 

B) Fill up first, pay later!

You will be able to buy petrol using the Uber-Fuel card WITHOUT the need to pay immediately. We will subsequently deduct your petrol consumption from your fares for that week. 

C) Works for ALL Petrol products (including diesel)!

You have the choice to purchase 95, 98, V-power or even Diesel!


Usage of Fuel Card

  • You are allowed to purchase up to $200 per week of petrol products using your Uber-Fuel card.
  • Your usage for the week will be deducted from your pay statement on the subsequent Monday. 

Example: 

B) Payment Calculation (Week of Feb 1-7)
Total Net Fares: 
$1150
Less: Total Fuel Purchased (after discount): $130
Amount in Feb 8, 2016 Pay Statement:
$1150 - $130 = $1020

A) Fuel Card Usage
Feb 1, 2016 (Monday 6pm)

Purchase $60 of fuel using Uber-Fuel Card

Feb 4, 2016 (Thursday 3pm)
Purchase $70 of fuel using Uber-Fuel Card


Requirements

NOTE:
Only Partners who are driving under their own ACRA will qualify for Uber Fuel Card (i.e. Uber weekly payments are paid directly to you, and not your rental company / partner)

Your Uber-Fuel Card spend limit will be refreshed to $200 every week if you satisfy all the following THREE criteria:

1. Drove 40 or more trips for the week before; AND
2. Earned $400 in fares; AND
3. Account is not in negative balance (eg. after deduction of fuel card usage / rent / SIM card charge etc)

 

What happens if I don’t satisfy the requirements?

Your Uber-Fuel card will be deactivated for as long as your weekly requirements are not met. However, the moment you meet the weekly requirements again, your card will be activated again. 

Example: If Week 1 and 2 you do not meet the requirements, then for Week 3, your card will not be activated.
However, if during Week 3 your performance meets the requirements, then starting Week 4 your card will be activated again.

 


What to do at Shell Station

Pay Indoors (Preferred):

1. Proceed to pump and fill up petrol as per normal
2. After filling, proceed to indoor cashier and present Uber Fuel card for payment (PIN Number Required)

 

Pay Outdoors:

1. INSERT SHELL CARD INTO OUTDOOR CARD READER FIRST (do not fill up gas yet)
2. Enter 4-digit PIN Number
3. Wait for instruction to appear on screen BEFORE lifting pump nozzle
4. Collect receipt.

 


Who do I contact for support? (Lost card, forgotten PIN)

Please submit support request to http://t.uber.com/shellcardsg_support


Other Frequently Asked Questions

Who is eligible for the promotion? / Am I part of the promotion?
The Uber Fuel Card is on a pilot phase for a special group of partners only who have already been contacted via email / SMS. We hope to  extend this initiative to more partners in the near future. Please check your email / SMS regularly for any updates regarding this and other initiatives we roll out in the future. 

How is the credit settled? Do I pay any interest on it?
Every week, the expenses on your card will be settled against the net fares generated by you during that week. Your weekly use of the credit on the card does not generate any interest, so you will see a weekly deduction of exactly the amount of credit you used.

What happens if I do not earn enough fares to cover my usage?
Your Uber Fuel card will be deactivated for as long as your weekly requirements are not met. However, the moment you meet the weekly requirements, your card will be activated again.

Example: If Week 1 and 2 you do not meet the requirements, then for Week 3, your card will not be activated. However, if during Week 3 your performance meets the requirements, then starting Week 4 your card will be activated again.

Can I get the discount but pay with credit/debit card, cash?

Unfortunately not, the discount will only avail for expenses done against the credit on the Shell Card. The credit limit is $200 per week, subject to the following requirements:

1. 40 or more trips in the previous week
2. $400 or more in total fares in the previous week
3. Account not in arrears

If you do not satisfy both of the above, your Fuel Card will be blocked. Once you achieve the above, your Shell Card credit will automatically be refreshed with $200 for upcoming week starting Monday 5pm.

In which stations can I use the Fuel Card?
You can use the Shell Card in all Shell stations in Singapore.

What type of petrol can I purchase?
The Uber Fuel card can be used to purchase Shell 95, Shell 98, V-Power Nitro and diesel products.

I have lost my card. I would like a replacement.
If you have lost your card send a support request via:
http://t.uber.com/shellcardsg_support

Can I buy things in the Shell Shop (food / drinks) with my card? 
No, the Uber Fuel card can only be used to purchase petrol products.

How can I track my Uber Fuel card usage?
Your weekly usage will be noted in your pay statement for the week.

Is the price at the pump before or after the discount?
Fuel prices indicated at the pump are BEFORE the discount. The amount deducted from next payment will be AFTER the discount.
Note: 
* To learn more about the pump discount, please contact http://t.uber.com/shellcardsg_support

Can I have more than one card? 
Maximum 1 card per driver is allowed (even if you drive more than one vehicle)

Which petrol station is this card for?
The Uber Fuel Card is for all Shell Petrol stations island wide.

What gasoline can I pump with the card?
You can pump petrol OR diesel.

I don't have a company ACRA, but I would like this fuel card. 
Unfortunately, we can only issue the fuel card to drivers who are getting paid directly by UBER (i.e. own Company ACRA). If you are getting paid via a third party company (eg. rental company ACRA), you will not qualify to get the fuel card.

I am new to Uber, and do not satisfy the total 120 trips (in last 4 weeks) requirement. 
Can I still get the card?Unfortunately, you will need to have satisfied 120 trips in last 4 weeks to qualify the card. However, we will be launching another program for new drivers soon. Stay tuned!

Are there any penalties for using the card?
No, there are no penalties.

Is there any subscription fee for using the card?
No, there are no subscription fees.

Can I use the card, in addition to credit card promotions?
No, you are not able to use the Fuel Card in addition to credit card promotions.

Can I use my credit card to pay for fuel AND use the Fuel Card for the discount?
No, when you use the fuel card, you will be charged the following week (usage deducted from your fares earned from the week). You cannot use your credit card to pay first.

What is the maximum I can pump using this card?
You are allowed to pump up to $200 per week of fuel, and you do not need to pay first. Simply swipe the card, top up your fuel, and drive off! The cost of the fuel will be deducted from your earnings for that week, and the deductions will be reflected in your subsequent pay statement.

If I change rental company, am I still qualified to use this card?
You are qualified to use this card, as long as you are registered to Uber under your own Company ACRA, and you receive payment directly from Uber. It does not matter what rental company you are using, as long as you meet these criteria.

Can I pay for fuel for any vehicle?
Yes, you can purchase fuel for any vehicle. However, fuel card usage will be deducted from your fares for the week.

How is the credit settled? Do I pay any interest on it?
Every week, the expenses on your card will be settled against the net fares generated by you during that week. Your weekly use of the credit on the card does not generate any interest, so you will see a weekly deduction of exactly the amount of credit you used.

Can I get the discount but pay with credit/debit card, cash?
Unfortunately not, the discount will only be available for expenses done against the credit on the Uber Fuel Card. The credit limit is $200 per week, subject to the following requirements:
1. 40 or more trips in the previous week.
2. At least $400 in Fares / Week
3. Account not in NEGATIVE BALANCE.

If you do not satisfy both of the above, your Fuel Card will be blocked. Once you achieve the above, your Fuel Card credit will automatically be refreshed with $200 for upcoming week starting Monday 5pm.

In which stations can I use the Shell Card?
You can use the Uber Fuel Card in all Shell stations in Singapore.

What type of petrol can I purchase?
The Uber Fuel card can be used to purchase Shell 95, Shell 98, V-Power Nitro and diesel products.

What happens if I do not earn enough fares to cover my usage?
Your Uber Fuel card will be deactivated for as long as your weekly requirements are not met. However, the moment you meet the weekly requirements again, your card will be activated again.

Example: If Week 1 and 2 you do not meet the requirements, then for Week 3, your card will not be activated. However, if during Week 3 your performance meets the requirements, then starting Week 4 your card will be activated again.

I forgot my PIN number. How do I reset it?
If you cannot remember your PIN number, please submit a support request to http://t.uber.com/shellcardsg_support

I have lost my card. I would like a replacement.
If you have lost your card, please submit a support request to http://t.uber.com/shellcardsg_support

Can I buy things in the Shell Shop (food / drinks) with my card?
No, the Uber Fuel card can only be used to purchase petrol products.